Shipping length over 20 feet will be subject
to further notice. Additional transportation fee will be charged.
All order(s) will be quoted according to the
latest price list.
Valuepak Shipping
Sea freight Valuepak Shipping with minimum weight of 3kg,
subsequent weight of 1kg.
The cost for Sea freight Valuepak Shipping is calculated
according to Actual weight or Dimension weight, whichever higher.
Dimensions weight is calculate volume of parcel through calculation of
(LxWxH)cm / 6000cm as weight
of the shipment
Example: Item A,actual
weight is 3kg
| 40cm x 40cm x 30cm |
= |
8kg Dimension
weight |
| 6000 |
the calculated weight is 8kg
Private Shipping Tax & Customs Clearance Service Included
Private shipping service included customs clearance & tax (door
to door service), so please truthfully declare the goods name and the
declared price when placing the order. No need to worry about import
tax, consumption tax and other customs issues.
Regular Goods and Sensitive Goods
Two types of goods: “Regular goods” and “Sensitive goods”.
Regular goods and Sensitive goods are used to distinguish inspection
when exporting to other countries in China. If the sensitive goods are
shipped using the Regular cargo, Inspection will not be able to pass or
customs will be confiscated. You must choose right way or consult
customer service before ordering to avoid loss.
Prohibited Item: weapons, animals, plants, currency, flammables,
high pressure gas (spray), dangerous goods, alcohol, rice, drugs,
tobacco, white powder and all IATA restricted items, etc.
**Spray type or pneumatic products West
Malaysia can ship 1-2 bottles, East Malaysia is prohibited!
| Regular goods |
clothing, shoes, furniture, maternal and child
supplies, sporting goods, magnet-free goods, books, electrical
appliances(without battery) |
| Sensitive goods |
skin care products, cosmetics, beverages, food,
chemistry, perfume, nutrition/health products, pesticides, tires,
face mask, (all branded products, customs filling sensitive customs
clearance), medical products |
| Prohibited Goods |
tobacco, explosive objects, dangerous goods, animals, tobacco,
drugs, air-conditioning refrigerants, alcohol, rice, plants, logs,
white powder, power bank, pure battery, lithium battery, medicine,
high pressure gas(spray), toy guns, perfume
|
Attention for Prohibited Goods:
According to
General Administration of Customs Announcement No. 79 of 2025, the
items in the picture are all classified as strategic reserve materials.
Export requires an export license; failure to do so will result in
criminal prosecution. Please strictly adhere to these regulations and
do not attempt to circumvent customs. Otherwise, you will bear the
consequences yourself. Only by acting legally and compliantly can you
achieve long-term success. Thank you for your understanding and
cooperation.
- Starting from year 2026 onward, our company will no longer
accept any of the following goods:
- 1. Steel plates, steel pipes, steel coils, steel bars, steel
strips
- 2. Iron coils, iron plates, iron strips, iron bars, iron coils
- 3. Aluminum plates, aluminum strips, aluminum bars, aluminum
coils, aluminum pipes
- 4. Galvanized coils, steel fittings (such as flanges, joints)
– pipes, strips, bars, ingots, etc., of any shape, hollow or solid
steel or aluminum.
- Customs emphasizes that these are
considered as war readiness supplies; an export license is required
for export. Failure to obtain one will result in criminal prosecution.
Please be aware.
Attention: If you want to
ship a large number of batteries, please contact to our customer
service first
Valuepak shipping timeliness and delivery
Valuepak shipping process from loading to customs - customs
→ sailing → customs clearance →
arrival → delivery → warehousing →
delivery of noMYRal time 16-25 days (West Malaysia) 30-45 days (East
Malaysia)
* Reminder: If there are customs investigations, weather effects,
uncontrollable factors, will lead to time-varying deviations.
* Extra charge for trucks that cannot be transported to the
island or some remote areas. Some remote areas can be confiMYRed by
consulting customer service.
West Malaysia Delivery: SKYNET
East Malaysia Delivery: SKYNET
Automatic transfer from Private Shipping to Valuepak Shipping
When the warehouse is packaged and found that the cost of private
shipping is higher than the valuepak shipping, our company will
automatically help customers changes method. In order to allow
customers to avoid the wrong method,worry about the higher shipping
costs.
**If the dimensions of both sides are
greater than 130cm x 80cm, or one of the size is greater than 240cm,
or the weight of the goods exceeds 80kg, or the volumetric
weight exceeds 80kg, additional MYR80/each will be
charged
**For East malaysia: {restrict} Each side
greater than 100cm or a single shipment more than 30kg.
Please contact our customer service for further assistance.
About DHL Extra long overweight surcharge:
- Starting from December 2025 onward, DHL will be adjusting the
surcharge for overweight parcels. An surcharge of MYR 80 per
parcel will be charged if any of the following conditions are met.
Please pay attention to this adjustment to avoid exceeding your
budget. Shipments will begin on December 1st. Thank you for your
support and understanding.
- 1. Any one of the parcel is ≥30kg (more than/equal to)
- 2. Any one side of the parcel is ≥150cm (more than/equal to)
- 3. Total of the three side(Length + Width + Height) of the parcel
is ≥250cm (more than/equal to)
Important notice for valuepak Sea Freight
- (unit calculation method: 1.1kg, 1.2kg, 1.5kg in 2kg)
- The cost for Sea freight Valuepak Shipping is calculated
according to Actual weight or Dimension weight, whichever higher.
- Package weight and volume calculations will be based on
warehouse measurements as the final standard.
- Each Parcel will be charged MYR 1.50 for package fee.
- If the dimensions of both sides are greater than 130cm
x 80cm, or one of the size is greater than 240cm, or the
weight of the goods exceeds 80kg, or the volumetric weight
exceeds 80kg, additional MYR80/each will be charged. You
need to place a private shipping to avoid additional costs.
- For East malaysia: {restrict} Each side greater than 100cm
or a single shipment more than 30kg. Please contact our
customer service for further assistance to avoid additional costs.
- When the customer receives the goods, the difference of 1cm is
noMYRal. Because the handling process squeezes the collision, the box
will inevitably change.
- Valuepak shipping is charge after shipped, and it needs to be
confiMYRed before the order is placed. Once shipped, it cannot be
replaced to Air Freight.
- If the fragile goods or the easily crushed goods, liquid, long
items are damaged or burst during transportation, this case will not
be able to apply for compensation. Therefore, the fragile goods and
the goods that are easily crushed should be packaged well or using
wooden frame/wooden box.
- Note: Glass and mirrors are not accepted for shipment. If the
customer insists to ship, he/she needs to bear the risk by own
(protection layer such as wooden racking is required)
- Goods are delivered to ground floor, please communicate with
the driver if you need help to move your parcel upstairs.
- Once the delivery is confiMYRed,recipient unable to receive,
the second delivery cost will be borne by the recipient.
- Note: In the rainy season, please make sure to prepare
water-proof packaging before shipping in order to avoid damage to the
goods during the transfer process, if have any damage of the goods no
compensation cannot be applied.
- The goods confiscated by the customs is can not apply for
compensation.
- Additional charge for packing with sack(MYR4/each),
box(MYR5/each).
- If the goods are lost, they will be compensated according to
30% of declaration price of the goods. (Only for goods which are lost,
exclude goods are damaged or customs confiscation) For safety reasons,
it is recommended to purchase insurance and apply for full
compensation (freight charges is non-refundable). Insurance premium is
calculated at 3.5% of the value of the goods. For imitation brand and
all branded item not insured are not eligible for claims of
compensation.
- Before received the parcel, you need to check that the parcel
is in good condition. If you find that the parcel is unusual, please
indicate the problem on the consignment slip, photo taken, parcel
weighed and submit to our customer service within 48 hours.
- Each parcel provided with free storage service up to 60
days. After the deadline, it will be charged MYR 1 / day for each
parcel, maximum up to 30 days, only allow to be stored up to 90
days. Expired parcel will be destroyed without notice.
- For high value items, please seek for customer service
assistance.
- Removed Outside and Inside Packaging not available.
- For Valuepak Shipping which is more than 25kg considered as
overweight packages, delivery day will be extended
-
Kindly Reminder: Dear customers must ask customer
service if they don't understand any problem. If the customer doesn't
ask or confirm with us about the wrong channel or service, our company
will not be responsible for it. Our website also has a detailed list,
please read it, thank you!